Summary: Own discovery and requirements for a workforce development SaaS platform (WIOA case management, labor exchange, services, outcomes, reporting). Translate program and policy needs into build-ready user stories and support delivery through UAT and go-live. Responsibilities: - Attend client workshops to document workflows (intake/eligibility, enrollment, services, case notes, exits/follow-up). - Write clear user stories, acceptance criteria, process maps, and configuration/business rules. - Partner with Product/Engineering/QA to design solutions, clarify scope, and manage requirements changes. - Support integrations and data mapping (imports/exports, APIs) and reporting requirements. - Plan and execute UAT with customers; triage defects and validate fixes. Requirements: - 2+ Years in workforce development with program domain knowledge (WIOA, labor exchange, eligibility, intake, reporting, performance). - Strong facilitation and documentation skills; can turn complex processes into testable requirements. - Project and grant performance: Build a repeatable financial operating model for complex, compliance-heavy projects, including budget-to-actual comparisons, burn rates, cost allocation, and overall fiscal performance metrics. - Client-facing deliverables: Partner with our Quality Assurance team to deliver accurate, timely, audit-ready financials. - Finance cadence: Lead monthly close and quarterly reporting activities, creating predictable outcomes with a clear narrative. - Controls: Strengthen controls and compliance while keeping the business moving fast. - Strategy and Planning: Translate tradeoffs into decisions - forecasting, scenarios, and recommendations. - Cross-functional problem-solving: Work hand in hand with the operations and client-facing teams when financial issues arise. - Scale the team: Help position the company for growth.