About the Role: We are seeking a Business Systems Analyst with strong project delivery experience to lead enterprise system initiatives across CRM, ERP, and operational platforms. This role is best suited for someone who can bridge business and technical teams and has hands-on experience driving system implementations from design to go-live. You will work closely with stakeholders across Sales, Operations, Finance, Customer Service, and Supply Chain to deliver scalable system solutions that improve business efficiency. What You Will Do: - Lead end-to-end delivery of enterprise systems projects (requirements, design, implementation, go-live, support) - Manage project scope, timeline, risks, dependencies, and stakeholder communication - Drive cross-functional alignment across business teams, IT, and external vendors - Gather and translate business requirements into functional specifications, process flows, and user stories - Analyze and optimize end-to-end business processes across systems - Partner with engineering and data teams on system integrations, data flows, and process automation - Support platforms such as Microsoft Dynamics 365 CRM and SAP ERP - Support system testing (UAT), training, and go-live readiness Required Qualifications: - Bachelor’s degree in information systems, Computer Science, Business, Engineering, or related field - 5+ years of experience in Business Systems, IT Business Analysis, or Systems Implementation - Proven experience leading enterprise system implementation projects end-to-end - Strong project management skills - Bilingual in English and Chinese (Mandarin) Technical Expectations: - Solid understanding of system integrations, data flows, and APIs Preferred Qualifications: - Experience with Microsoft Dynamics 365 CRM, SAP ERP, and Enterprise BPM - Experience in manufacturing, automotive, or supply chain-driven environments - Familiarity with Agile / Scrum or hybrid delivery models - Basic knowledge of SQL, reporting, or BI tools - PMP / Scrum certification is a plus