This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Manager based in the United States. This role offers the opportunity to manage and grow a portfolio of enterprise customers throughout the full customer lifecycle. You will build trusted relationships with business and executive stakeholders while aligning technology with measurable business outcomes. The position combines customer retention, adoption, value realization, and expansion within a high-impact SaaS environment. You will use customer health data and AI-powered tools to identify risks, uncover opportunities, and improve engagement. Working closely with Sales, Product, Support, and Professional Services, you will act as a strong advocate for customer needs. The role also provides the opportunity to develop deep expertise across industries and help customers adopt emerging AI capabilities. It is well suited to a proactive, commercially minded customer success professional who thrives in a fast-moving environment.