Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. CORE JOB SUMMARY The Manager, Research Support provides program support to facilitate research. Furthermore, the incumbent oversees research operations to ensure efficiency and compliance with applicable regulations. CORE JOB FUNCTIONS 1. Contributes to basic and applied research activities by collecting and analyzing data and maintaining databases. 2. Understands and interprets research protocols and procedures and ensures all research is undertaken according to best practices. 3. Provides guidance, mentorship, and oversight to junior research staff and students. 4. Conducts meetings with research and other staff, outside agencies, and other applicable organizations and ensures functions are coordinated in a timely and accurate manner. 5. Provides technical and program support and resolves operational problems. 6. Assists in the preparation and publication of manuscripts and other program-related documents and reports. 7. Stays abreast of developments in the field which may impact department functions. 8. Advances expertise through continued education, training, and research. 9. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Education: Bachelor’s degree in relevant field required Experience: Minimum 3 years of relevant experience required Certification and Licensing: Refer to department description for applicable certification requirements Knowledge, Skills and Abilities: Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness. Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change. Financial Oversight: Knowledge of financial operations and management. Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others. Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively. DEPARTMENT ADDENDUM Department Specific Functions 1. Regulatory & Protocol Management: Oversee all regulatory documentation and protocol implementation for the ECHO study. Collaborate with the PI to maintain the regulatory binder, site-specific SOPs, and IRB submissions (local and external). Monitor and ensure the timely implementation of ECHO change memos and protocol updates. Maintain up-to-date training documentation and certification records for all study personnel. Ensure compliance with NIH, UM, and external regulatory requirements. 2. Compliance & Reporting: Ensure ongoing compliance with NIH regulations, IRB requirements, Good Clinical Practice (GCP), and institutional research policies. Prepare and submit annual progress reports, continuing review applications, and other documentation required by the NIH, University of Miami, and relevant oversight bodies. 3. Liaison & Communication: Serve as the primary liaison between the ECHO Coordinating Center and the local cohort site. Communicate updates related to IRB changes, protocol amendments, data implementation strategies, and operational guidelines. Coordinate and disseminate key information to ensure alignment between the local team and national ECHO partners. 4. Research Coordination & Oversight: Supervise the documentation, filing, and secure handling of participant source documents. Meet regularly with the PI, research team, and project leadership to ensure progress toward study milestones and deliverables. Support manuscript development, including writing, formatting, and submitting publications in collaboration with the PI. 5. Meeting Participation & Collaboration: Attend all required ECHO meetings at both the local and national level, including but not limited to: Monthly core-specific ECHO meetings Ask the DAC and Ask the Lab Core sessions Study Coordinator Collaboration calls Prenatal POD meetings Facilitate and lead internal team meetings to review timelines, regulatory updates, and operational progress. 6. Travel: Occasional travel is required for annual in-person ECHO consortium meetings, national trainings, and other collaborative events. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. Department Specific Qualifications Education: Bachelor’s degree in relevant field, Master’s preferred Certification and Licensing: N/A Experience: Minimum 3 years of relevant experience Knowledge, Skills and Attitudes: Knowledge of business and management principles. Ability to direct, manage, implement, and evaluate department operations. Ability to establish department goals and objectives that support the strategic plan. Ability to effectively plan, delegate and/or supervise the work of others. Ability to lead, motivate, develop, and train others. Ability to make decisions independently and communicate effectively with the PIs and research team. The University of Miami is recognized as one of the nation’s premier research institutions and academic health systems and is among the largest employers in South Florida. With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally. We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.