Marketing Technology Project Delivery Manager - Hybrid at Umiami

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The Department of Marketing Technology & Analytics is currently seeking a full time Market Technology Project Delivery Manager to work hybrid in Miami. CORE JOB SUMMARY The Market Technology Project Delivery Manager leads agile delivery for the Marketing Technology & Analytics practice and drives a multi-year enterprise web re-platforming program across the University’s digital properties. The incumbent runs Scrum ceremonies, owns the Jira and Atlassian backlog, and maintains the agile operating rhythm to ensure engineering and content teams ship work in disciplined sprints. CORE JOB FUNCTIONS Runs the practice’s Scrum ceremonies end to end, including backlog refinement, sprint planning, daily standups, sprint reviews, and retrospectives, across engineering, content, and partner teams working in two-week sprints. Coaches Product Owners and platform leads on user story decomposition, acceptance criteria, and forecast-quality estimating. Surfaces and removes impediments while escalating cross-functional blockers and protecting sprint commitments from mid-sprint churn. Administers and evolves the Atlassian stack, specifically Jira and Confluence, at the practice level, including project schemes, workflows, issue hierarchy, boards, sprints, dashboards, and reporting. Standardizes intake, shared definitions of done, and templates so dashboards stay comparable as the practice scales. Manages the delivery relationship with external partners and systems integrators, ensuring each engagement produces repeatable internal operating capability rather than isolated project output. Absorbs partner working models, such as backlog structure, working agreements, and reporting cadences, into University-native patterns and runs end-of-engagement retrospectives. Produces concise, narrative-grade delivery status for senior leadership and the CMO’s office regarding throughput, in-flight risk, and clear decision asks. Leads internal enablement on agile practices, product mindset, and tooling while helping build delivery discipline as a team-wide capability. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Bachelor’s degree in relevant field required Minimum 3 years of relevant experience required Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness. Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change. Financial Oversight: Knowledge of financial operations and management. Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others. Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively. Any appropriate combination of relevant education, experience and/or certifications may be considered. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.