Merchant Sr. Relationship Manager at Huntington Bank

Description Summary: Responsible for growing and maintaining client relationships, in an existing portfolio of enterprise level customers. through a consultative selling approach to cross-selling value-added services, including card processing, ACH, fraud mitigation, POS (point of service) systems, etc. ensuring all risk, regulatory and profitability goals are met. Will work with commercial customers, generally with annual revenues of $50M or greater. Duties and Responsibilities: Grow and maintain client relationships, in an existing portfolio of enterprise level customers. through a consultative selling approach to cross-selling value-added services, including card processing, ACH, fraud mitigation, POS (point of service) systems, etc. ensuring all risk, regulatory and profitability goals are met. Will work with commercial customers, generally with annual revenues of $50M or greater. Serve as a trusted advisor to commercial and large account clients, building long-term relationships and delivering strategic payment solutions. Present strategic recommendations and performance reviews to C-level stakeholders, demonstrating clear business value and ROI. Lead complex sales engagements with a consultative approach. Negotiate pricing, terms, and contracts with precision and professionalism. Work closely with internal teams including product, operations, and compliance to ensure seamless delivery and support of merchant services. Stay current on industry trends, regulatory changes, and competitive dynamics to proactively advise clients and influence internal strategy. Perform other duties and projects as assigned. Basic Qualifications: Bachelor's degree in accounting, finance, accounting, or economics 10+ years experience with merchant services, payments for financial technology relationship or sales experience. Preferred Qualifications: Proven success managing large or complex accounts. Demonstrated ability to sell the spectrum of payments products (card processing, ACH, fraud mitigation, point of sales system, etc.), create brand awareness and successfully generate meaningful new client relationships in specified commercial space. Deep knowledge of payment products and industry applications Strong executive presence and ability to communicate effectively with senior stakeholders. Excellent interpersonal, verbal and written communication skills, as well as negotiation and presentation skills Consultative mindset with a passion for solving client challenges. Strong analytical and strategic planning abilities Proficient using O365, MS Word, MS Excel, and PowerPoint, as well as treasury technology and systems Master’s degree (MBA or similar) in a relevant field Established network of industry contacts and involvement in industry associations Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration. Welcome to Huntington! At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter. If that sounds like you, we hope you’ll apply to join our team. If you’d like to learn more about how Huntington looks out for people, visit https://www.huntington.com/lookingout We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of this site or if you require a reasonable accommodation to apply for a job or to perform the essential functions of the job, please send an email to HuntingtonCareers@Huntington.com Reasonable Accommodations Reasonable Accommodations Various methods will be used throughout the recruitment process to verify candidate authenticity. Any interviews conducted virtually must be joined from a distraction-free environment, with the candidate on camera and without the use of virtual backgrounds. EEOC Disclaimer Know Your Rights CA Data Privacy CA Data Privacy Rights Tobacco Disclaimer Tobacco-Free Hiring Practice Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.