This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Network Administrator based in the United States. This role supports customer network environments as part of a 24x7x365 managed services operations team. You will troubleshoot, maintain, and enhance critical network infrastructure across a diverse customer base. The position combines hands-on network support with incident, problem, and change management in an ITIL-driven environment. You will work with technologies including Cisco and Fortinet networking, VPNs, circuits, firewalls, and wireless infrastructure. The role also involves direct collaboration with major technology and telecommunications vendors to resolve complex hardware and connectivity issues. Success requires strong technical judgment, urgency, organization, and a customer-first approach while meeting demanding SLAs. This is an opportunity to strengthen your expertise in enterprise networking while supporting environments where reliability and responsive service are essential.