Online Learning Program Manager at University of Arkansas System

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: 09/14/2026 Type of Position: Professional Staff - Project/Program Administration Workstudy Position: No Job Type: Regular Work Shift: Sponsorship Available: No Institution Name: Criminal Justice Institute The Criminal Justice Institute (CJI) is a campus of the University of Arkansas System that serves a unique population of non-traditional students—certified law enforcement professionals who are actively employed within our State’s police departments and sheriff’s offices. The Institute is committed to making communities safer by supporting law enforcement professionals through training, education, resources and collaborative partnerships. Utilizing both classroom-based instruction and practical, hands-on application, CJI provides an educational experience designed to enhance the performance and professionalism of law enforcement in progressive areas of criminal justice, including law enforcement leadership and management, crime scene investigation, computer applications, traffic safety, illicit drug investigations and school safety. If you have a disability and need assistance with the hiring process or have questions about a job posting, please contact Human Resources at 501-570-8021. Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. Department: Administrative Services Department's Website: www.cji.edu Summary of Job Duties: The Online Learning Program Manager leads the design, development, modernization, and continuous improvement of CJI's online, blended, and technology-enhanced education and training programs. The position serves as a lead instructional designer while managing programs and projects, supervising assigned staff, modernizing digital content, and evaluating emerging learning technologies. The position is expected to identify opportunities to improve instructional effectiveness, streamline processes, modernize technology, strengthen accessibility, and responsibly incorporate artificial intelligence and other emerging technologies. The position collaborates closely with the Associate Director, subject matter experts, CJI staff, University/System resources, technology personnel, vendors, and other stakeholders. This position is governed by CJI and the University of Arkansas policy and procedures and state and federal law. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others. This position is not eligible for remote work and requires on-site attendance at the Criminal Justice Institute office in Little Rock, Arkansas. Qualifications: Minimum Qualifications Bachelor's degree from an accredited institution in Instructional Design, Instructional Technology, Educational Technology, Learning Sciences, Education, or related field. Master's degree preferred. At least five years of progressively responsible experience in instructional design, curriculum development, digital learning, educational technology, training development, or a related field. Demonstrated experience applying instructional design methodologies and adult learning principles to develop online, blended, or classroom-based learning. Demonstrated experience converting traditional curriculum into engaging, interactive, and accessible online learning. Demonstrated proficiency with an e-learning authoring tool such as Articulate Storyline and/or Rise and experience with an enterprise LMS such as Anthology Blackboard Learn or comparable platform. Experience developing learning objectives, instructional strategies, assessments, storyboards, scripts, multimedia, and digital learning materials. Knowledge of Section 508 and WCAG accessibility requirements. Demonstrated experience leading projects, programs, and teams, including establishing priorities, coordinating resources, managing timelines and deliverables, resolving issues, and providing leadership and direction to achieve organizational objectives. Knowledge of emerging learning technologies, including artificial intelligence, automation, multimedia, analytics, and other technology-enabled learning solutions. Strong written, verbal, organizational, analytical, and critical thinking skills. Demonstrated leadership experience supervising and coaching employees, including assigning work, providing ongoing feedback, developing employee capabilities, addressing performance and professional development needs, and fostering a collaborative, accountable, and high-performing team environment. Preferred Qualifications Master's degree in Instructional Design, Educational Technology, Learning Sciences, or related field. Seven or more years of relevant instructional design or digital learning experience. Experience leading curriculum modernization or digital transformation initiatives. Experience applying generative AI or automation to instructional design and content development. Experience with learning analytics, multimedia production, interactive learning, or emerging learning technologies. Experience with LMS implementation, upgrades, integrations, or technology evaluation. Project management or process-improvement certification. Five or more years of experience leading, supervising, or managing people. Additional Information: Core Competencies The successful candidate will demonstrate: Advanced instructional design and adult learning expertise. Strong digital learning and e-learning development skills. Ability to modernize curriculum and lead content renewal. Ability to evaluate and implement emerging learning technologies. Practical understanding of AI and automation. Strong program, project, and team leadership skills. Demonstrated ability to supervise, coach, mentor, and develop employees. Strong accessibility and quality-assurance knowledge. Ability to lead change and communicate effectively with technical and nontechnical stakeholders. Ability to establish priorities, manage competing demands, and align programs and projects with organizational objectives. Position Expectations This position is intended for an experienced instructional designer and learning professional who can also provide strong leadership of programs, projects, people, technology modernization, and innovation. The successful candidate should be capable of evaluating CJI's current learning environment, identifying opportunities for improvement, and leading the organization toward more effective, efficient, accessible, and technologically advanced education and training. The position requires demonstrated leadership capability, including experience supervising and coaching staff, developing employee performance and capabilities, managing complex projects, and competing priorities, and building collaborative teams. The successful candidate is expected to exercise sound judgment, take initiative, lead change, and effectively translate organizational priorities into measurable program and project outcomes. Salary Information: Commensurate with education and experience Required Documents to Apply: Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume Optional Documents: Proof of Veteran Status Special Instructions to Applicants: For the professional references, please also provide a phone number. Also, one of the references must be from a current or former supervisor. Recruitment Contact Information: Amber Jackson | Human Resources Program Manager | aljackson@cji.edu All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Pre-employment Screening Requirements: Criminal Background Check, Motor Vehicle Reports Check, Sex Offender Registry The Criminal Justice Institute is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, a Motor Vehicle Registry (MVR) check is required. Required checks are identified in the position listing. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. Constant Physical Activity: Manipulate items with fingers, including keyboarding, Sitting Frequent Physical Activity: Hearing, Repetitive Motion, Standing, Talking Occasional Physical Activity: Driving, Lifting Benefits Eligible: Yes The University of Arkansas System is a comprehensive, publicly-supported higher education institution composed of 18 unique campuses, divisions and administrative units that share the singular goal of serving Arkansas residents and others by developing and sharing knowledge to impact an ever-changing world. The UA System provides access to academic and professional education, and develops intellectual growth and cultural awareness in its students, staff and faculty. The system further promotes an atmosphere of excellence that honors the heritage and diversity of our state and nation. It provides students, researchers and professionals with tools to promote responsible stewardship of human, natural and financial resources in Arkansas and around the globe, and with workforce-relevant knowledge to enhance economic development efforts that improve the overall quality of life and societal well-being. Universities University of Arkansas, Fayetteville University of Arkansas at Little Rock University of Arkansas for Medical Sciences University of Arkansas at Monticello University of Arkansas at Pine Bluff University of Arkansas at Fort Smith The University of Arkansas System eVersity Two-Year Colleges Phillips Community College of the University of Arkansas University of Arkansas Community College at Hope-Texarkana University of Arkansas Community College at Batesville Cossatot Community College at the University of Arkansas University of Arkansas Community College at Morrilton University of Arkansas Community College at Rich Mountain University of Arkansas Pulaski Technical College Other Units University of Arkansas System Division of Agriculture Arkansas Archaeological Survey Criminal Justice Institute Arkansas School for Math, Sciences, and the Arts University of Arkansas Clinton School of Public Service Arkansas Research and Education Optical Network (ARE-ON)