This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a PCI Compliance Specialist based in United States. This role is an opportunity to combine customer support expertise with cybersecurity and payment-card compliance knowledge in a fully remote environment. You’ll help customers navigate PCI DSS requirements and resolve platform or compliance-related issues efficiently. As a key point of contact, you’ll support users across phone, chat, email, and ticketing channels. The role emphasizes first-contact resolution, clear communication, and a strong customer-first mindset. You’ll also identify recurring issues, recommend process improvements, and escalate important trends. Success requires accuracy, empathy, sound judgment, and the ability to manage a high-volume workload independently. This is a strong opportunity for a customer-focused professional interested in building expertise in cybersecurity and compliance.