Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The incumbent is responsible for dispatching to Police Officers, Parking officers, security guards and Student Security Patrol. The police dispatcher position is designated as essential personnel and will continue to work during periods where the University may suspend normal operations due to events such severe weather, natural disasters and/or hazardous situations. DISTINGUISHING FEATURES OF WORK Complexity of Work: Performs work of moderate difficulty. 1. The incumbent will not have any supervisory responsibilities but may direct the work of the Security Guards. 2. The incumbent will receive complaints by phone, provide travel instructions and direct citizens to various areas of campus; answer questions of a general nature concerning the organization and operations of the University and the Police Department. 3. Dispatch Police Officers to handle complaints. Research files, maintain various logs, complete vehicle release forms. The dispatcher must also monitor three radios and an alarm system, issue all equipment, and coordinate joint Coral Gables and University of Miami Police activities with the Coral Gables Police Dept. Dispatcher. 4. Impact of Actions: The dispatcher helps to maintain a safe and secure environment for the university community by dispatching Police to wherever they are needed. 5. Personal Contacts: The incumbent has frequent internal contact with students, faculty, staff and outside vendors to ensure efficient and optimum service. 6. Scope of work: Work activities affect safety of all persons at the University. 7. Other duties as assigned. QUALIFICATIONS Education or Training: High school diploma or equivalent. Must have literacy in a customized computer system. Knowledge: Will acquire full knowledge of university policies related to the Police Department and all responsibilities. Skills: Must display excellent verbal and written communication skills. Ability to type 25 - 30 words per minute and possess good voice diction. Abilities: Must be able to relate well at all levels and provide detailed instructions. Must have clear voice diction. The University of Miami is recognized as one of the nation’s premier research institutions and academic health systems and is among the largest employers in South Florida. With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally. We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.