This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Product Marketing Manager based in United States. This role will own the go-to-market strategy for workforce optimization and AI-powered contact center solutions. You will shape positioning and messaging that helps contact center leaders build smarter, more efficient teams. The position combines strategic product marketing with hands-on content creation, sales enablement, and product launches. You’ll collaborate closely with product, sales, marketing, and enablement teams in a highly cross-functional environment. Customer insights and market research will guide your approach and help uncover new growth opportunities. Your work will directly influence product adoption, pipeline generation, and customer understanding across key segments. This is an opportunity to help define the future of AI-enabled contact center operations within a fast-moving SaaS environment.