Who We Are The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs: Cash and Food Assistance Employment Services and Workforce Development Unemployment Insurance Adult Protective Services Child Support Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone’s world! Guiding Principles We will be a leader in customer satisfaction. We will have a reputation that attracts and retains talented, diverse, and dedicated employees. We get better at what we do every day. Who We Are The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs: Cash and Food Assistance Employment Services and Workforce Development Unemployment Insurance Adult Protective Services Child Support Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone’s world! Guiding Principles We will be a leader in customer satisfaction. We will have a reputation that attracts and retains talented, diverse, and dedicated employees. We get better at what we do every day. Office of Family Assistance The Office of Family Assistance (OFA) provides operational, technical assistance and training support for safety net programs that assist low-income Ohioans. It manages public assistance programs like Ohio Works First (OWF), Supplemental Nutrition Assistance Program (SNAP), Commodity Supplemental Food Program (CSFP), and the Emergency Food Assistance Program (TEFAP). OFA also develops policies for county agencies, administers the Ohio Benefits online system, and supports employment and training initiatives to help Ohioans achieve economic stability. Learn more about the office by visiting the ODJFS OFA webpage. What You Will Do The Supplemental Nutrition Assistance Program (SNAP) helps low-income individuals purchase nutritious food. This office reviews SNAP cases to ensure they are processed accurately and on time. In this role, you will evaluate the work of county caseworkers to confirm that decisions on SNAP cases comply with all applicable regulations. Job Duties include: Review food assistance budgets Research food assistance policy Manage and coordinate your schedule Travel to counties to interview clients Review screens in the Ohio Benefits eligibility system Send contact letters to clients Complete interviews with clients Complete cases in the Federal System Upload materials and verifications for each review Schedule: Full-time. Hours: Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m. Location: This position will be headquartered at the James A. Rhodes State Officer Tower - 30 E. Broad Street, Columbus, OH 43215. Travel: Requires traveling 2-3 times per month. ODJFS Fleet vehicles are available for travel use. In order to operate a state vehicle, you must have a valid driver license. Position Number: 20042021. Office of Family Assistance The Office of Family Assistance (OFA) provides operational, technical assistance and training support for safety net programs that assist low-income Ohioans. It manages public assistance programs like Ohio Works First (OWF), Supplemental Nutrition Assistance Program (SNAP), Commodity Supplemental Food Program (CSFP), and the Emergency Food Assistance Program (TEFAP). OFA also develops policies for county agencies, administers the Ohio Benefits online system, and supports employment and training initiatives to help Ohioans achieve economic stability. Learn more about the office by visiting the ODJFS OFA webpage. What You Will Do The Supplemental Nutrition Assistance Program (SNAP) helps low-income individuals purchase nutritious food. This office reviews SNAP cases to ensure they are processed accurately and on time. In this role, you will evaluate the work of county caseworkers to confirm that decisions on SNAP cases comply with all applicable regulations. Job Duties include: Review food assistance budgets Research food assistance policy Manage and coordinate your schedule Travel to counties to interview clients Review screens in the Ohio Benefits eligibility system Send contact letters to clients Complete interviews with clients Complete cases in the Federal System Upload materials and verifications for each review Schedule: Full-time. Hours: Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m. Location: This position will be headquartered at the James A. Rhodes State Officer Tower - 30 E. Broad Street, Columbus, OH 43215. Travel: Requires traveling 2-3 times per month. ODJFS Fleet vehicles are available for travel use. In order to operate a state vehicle, you must have a valid driver license. Position Number: 20042021. At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position. At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position. The candidate, at minimum, must have the following: Option 1: 36 months experience as a public assistance caseworker with experience in all categories of public assistance; AND 3 months experience training or 3 months experience in technical writing; AND 3 months experience training or 3 months experience in mainframe databases; AND valid Ohio driver license. Option 2: Completion of undergraduate core coursework in social &/or behavioral science; AND 12 months training or 12 months experience in public assistance regulations & policies relative to all public assistance programs; AND 3 months experience training or 3 months experience in technical writing; AND 3 months experience training or 3 months experience in mainframe databases; AND valid Ohio driver license. Option 3: Equivalent of minimum class qualifications for employment noted above. Tips For Your Application When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered. Pay Information This position is in the State of Ohio’s OCSEA/AFSCME Pay Schedule, Pay Range 32. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $31.47 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below. Pay Range 32Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Hourly$31.47 $32.84 $34.53 $36.20 $38.01 $39.86 $41.81 $43.90 $46.08 Annual$65,458 $68,307 $71,822 $75,296 $79,061 $82,909 $86,965 $91,312 $95,846 Months of EmploymentAt Hire 6 Months 18 Months 30 Months 42 Months 54 Months 66 Months 78 Months 90 Months The candidate, at minimum, must have the following: Option 1: 36 months experience as a public assistance caseworker with experience in all categories of public assistance; AND 3 months experience training or 3 months experience in technical writing; AND 3 months experience training or 3 months experience in mainframe databases; AND valid Ohio driver license. Option 2: Completion of undergraduate core coursework in social &/or behavioral science; AND 12 months training or 12 months experience in public assistance regulations & policies relative to all public assistance programs; AND 3 months experience training or 3 months experience in technical writing; AND 3 months experience training or 3 months experience in mainframe databases; AND valid Ohio driver license. Option 3: Equivalent of minimum class qualifications for employment noted above. Tips For Your Application When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered. Pay Information This position is in the State of Ohio’s OCSEA/AFSCME Pay Schedule, Pay Range 32. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $31.47 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below. Pay Range 32Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Hourly$31.47 $32.84 $34.53 $36.20 $38.01 $39.86 $41.81 $43.90 $46.08 Annual$65,458 $68,307 $71,822 $75,296 $79,061 $82,909 $86,965 $91,312 $95,846 Months of EmploymentAt Hire 6 Months 18 Months 30 Months 42 Months 54 Months 66 Months 78 Months 90 Months Selection Priority Notice Current employees of ODJFS in the OCSEA union have selection rights before all other applicants. Applications from all other candidates will only be considered if an internal OCSEA applicant is not selected for this position. ADA Notice If you require an accommodation based on a disability for any step of the selection process, please contact ada_public@jfs.ohio.gov. Background check information The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration. Selection Priority Notice Current employees of ODJFS in the OCSEA union have selection rights before all other applicants. Applications from all other candidates will only be considered if an internal OCSEA applicant is not selected for this position. ADA Notice If you require an accommodation based on a disability for any step of the selection process, please contact ada_public@jfs.ohio.gov. Background check information The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration. Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting. The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.