This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Retention Strategist for Marketing Agency based in the United States. This is a hands-on retention and lifecycle marketing role focused on helping DTC and ecommerce brands grow through high-performing customer engagement strategies. You’ll manage client relationships while serving as a trusted point of contact for retention, email, and lifecycle marketing initiatives. The role combines strategic thinking with technical execution, requiring strong practical expertise in Klaviyo and familiarity with Shopify. You’ll troubleshoot client challenges, provide technical guidance, and turn retention strategies into measurable campaign results. Working within a collaborative pod-based structure, you’ll partner with specialists to deliver against monthly performance targets. The environment is fast-paced, international, and highly performance-oriented, with significant client-facing responsibility. This opportunity is ideal for a technically proficient retention marketer who can take ownership and make an immediate impact.