Job Title: Senior ServiceNow Developer Location: Loveland, CO Duration: Contract Role Summary We are seeking an experienced Senior ServiceNow Developer to design, build, configure, and support enterprise ServiceNow solutions across ITSM, CSM and a custom Finance module built on Accounts Payable Operations (APO). The ideal candidate will have strong hands-on development skills, practical experience and the ability to deliver scalable, maintainable solutions that improve operational efficiency and service quality. Key Responsibilities • Design, develop, and maintain ServiceNow applications, integrations, and customizations aligned to business and technical requirements. • Build and support core ServiceNow artifacts such as business rules, script includes, client scripts, UI policies, UI actions, ACLs, scheduled jobs, and background scripts. • Lead development and configuration activities within ITSM and CSM modules, ensuring dependable workflows, forms, notifications, and customer-facing processes. • Develop and maintain Flow Designer flows, subflows, approvals, and orchestration logic to automate business processes across key ServiceNow modules. • Create and execute Automated Test Framework (ATF) test suites to validate functionality, reduce regression risk, and support release quality. • Collaborate with business stakeholders, process owners, architects, and QA teams to translate requirements into effective technical solutions. • Troubleshoot defects, performance issues, and production incidents; provide root-cause analysis and implement sustainable fixes. • Support upgrades, enhancements, update sets, deployments, and release management activities in multi-environment ServiceNow programs. • Document technical design, configuration decisions, support procedures, and testing evidence in a clear and reusable manner. Required Qualifications • Minimum 10 years of hands-on ServiceNow development experience and overall IT experience. • Hands-on experience supporting and developing ITSM and CSM modules. • Strong experience building server-side and client-side ServiceNow customizations (business rules, script includes, client scripts, UI policies, etc.). • Practical experience with Flow Designer and ATF. • ServiceNow Certified System Administrator (CSA). • Strong understanding of ServiceNow data model, catalog/workflow concepts, forms, lists, notifications, and role-based access controls. • Experience working in Agile or iterative delivery environments with cross-functional teams. Preferred Qualifications • ServiceNow Certified Implementation Specialist (CIS) certifications in ITSM and/or CSM. • Experience in Finance-related functionalities and integrations using REST/SOAP APIs, IntegrationHub, MID Server, or scripted integrations. • Experience with performance troubleshooting, platform best practices, and governance of customization standards. • Exposure to CMDB, knowledge management, service catalog, reporting, and dashboard development. Core Technical Skills • Server-side and client-side ServiceNow scripting, business rules, script includes, client scripts, UI actions, and UI policies. • Flow Designer, subflows, approvals, and automation design. • Automated Test Framework (ATF). • ITSM process configuration and support. • CSM case management and service workflows. • Scoped application development and support. • Troubleshooting, defect analysis, and production support. Soft Skills • Excellent verbal and written communication skills. • Strong presentation skills with the ability to explain technical concepts to both technical and non-technical audiences. • Ability to work independently, manage priorities, and drive solutions to completion. • Strong stakeholder management, problem-solving, and collaboration mindset. Kind regards, Venu Gopal Flexon Technologies Inc. venu@flexontechnologies.com — : : : : APPLY NOW 🔔 Get our daily C2C jobs / Hotlist notifications on WHATSAPP TELEGRAM LINKEDIN Related