Description Summary: The IT Service Delivery Manager serves day-to-day Information Technology (IT) needs of assigned Business Segment. Duties and Responsibilities: Identifies and develops relationships with business and delivery partners. Assists in the development of strategy, planning, funding, and delivery of technology products and services to the assigned Business Segment and delivery partners. Partners in developing /executing technology strategy and is responsible for end-to-end technology project execution including resource planning. Responsible for financial transparency across IT (including initiatives and base operations) for assigned Business Segment. Performs other duties as assigned. Basic Qualifications: Bachelor's Degree Minimum 7 years of related experience Hands on backlog refinement, sprint planning, delivery execution, dependency management, risk identification, impediment removal, and use of metrics to improve team predictability and performance. Preferred Qualifications: Ability to make swift, data driven decisions In addition to standard IT Service Delivery Manager responsibilities, strong Agile delivery leadership, technical project management discipline, and hands-on experience supporting Capital Markets and Specialty Banking technology teams. The role coordinates across product, technology, risk, vendor, and enterprise partners to align scope, execution plans, release readiness, change management, production support, controls, and business continuity activities. Azure DevOps, Agile ceremonies, ServiceNow/change processes, cross-team dependency management, operational readiness, and data-driven operating reviews. Technology-enabled innovation experience Strong leadership and coaching skills Ability to resolve issues and drive performance Success within a large organization Skilled in articulating and interacting with both technical and non-technical leaders Background in Continuous Delivery environments leverage DevSecOps principles Application Modernization and Migration Experience with cloud architecture and adoption Excellent time management and organizational skills Excellent client management skills Goal-oriented Well-developed verbal and written communication skills Critical thinking, problem solving, and analytical ability Resourceful Effectively manages stress in a constantly changing environment Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration. Welcome to Huntington! At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter. If that sounds like you, we hope you’ll apply to join our team. If you’d like to learn more about how Huntington looks out for people, visit https://www.huntington.com/lookingout We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of this site or if you require a reasonable accommodation to apply for a job or to perform the essential functions of the job, please send an email to HuntingtonCareers@Huntington.com Reasonable Accommodations Reasonable Accommodations Various methods will be used throughout the recruitment process to verify candidate authenticity. Any interviews conducted virtually must be joined from a distraction-free environment, with the candidate on camera and without the use of virtual backgrounds. EEOC Disclaimer Know Your Rights CA Data Privacy CA Data Privacy Rights Tobacco Disclaimer Tobacco-Free Hiring Practice Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.