This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Supervisor, Contact Center (Anesthesia) based in United States. This role offers an opportunity to lead a contact center team supporting patients and healthcare providers in a specialized anesthesia environment. You will oversee daily operations while helping create efficient, responsive, and consistently high-quality customer experiences. The position combines people leadership, performance management, escalation handling, and operational improvement. You will coach team members, monitor key performance metrics, and identify opportunities to strengthen service delivery and efficiency. Your healthcare knowledge will help ensure that interactions involving patient information, medical records, and clinical terminology are handled accurately and professionally. You will also contribute to process improvements and special initiatives in a fast-paced, collaborative healthcare services environment. This is an ideal opportunity for a service-oriented supervisor who thrives on problem-solving, team development, and operational excellence.