This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a UC&C Support Engineer based in the United States. As a UC&C Support Engineer, you will serve as a senior technical authority for Unified Communications and Collaboration solutions. You will troubleshoot complex issues across collaboration platforms, audiovisual systems, hardware, software, and cloud technologies. The role combines advanced customer support, technical investigation, operational readiness, and cross-functional engineering collaboration. You will help improve the reliability and supportability of collaboration environments while strengthening the overall customer experience. Working closely with Engineering, Product Management, Support, partners, and customers, you will turn field issues into actionable product improvements. You will also contribute to training, documentation, troubleshooting methodologies, and scalable support practices. This is an opportunity to take ownership of technically challenging environments while helping shape more reliable and innovative collaboration solutions.